Carers Information
Carelink Commonwealth Carelink Centres are information centres for older people, people with disabilities and those who provide care and services.
Commonwealth Carelink Centres phone 1800 052 222
Commonwealth Carelink Centres are information centres for older people, people with disabilities and those who provide care and services. Centres provide free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia.
How can a Commonwealth Carelink Centre help me?
There are a wide range of services to support independent living in the community, but finding out about them or accessing them can be time consuming, difficult and confusing. Commonwealth Carelink Centres provide a single point, nationally, for anyone to access this information quickly. The Centres can also assist with information about costs for services, assessment processes and eligibility criteria.
Each Commonwealth Carelink Centre has extensive regional networks and maintain a comprehensive databases containing community aged care, disability and other support services. Shopfronts are operated by organisations that already provide established services within their region. Their extensive local knowledge ensures they provide a quality service. This regional focus enables each Centre to develop an awareness of the entire range of services available, to establish networks with local providers and ensure information is up to date.
What information can I get?
If you require information outside your local area, Centre staff can link you to other Commonwealth Carelink Centres around Australia and they in turn will provide accurate information about services in their local area. The network of Commonwealth Carelink Centres can provide information on services available in every town and city in Australia.
Centres provide information on many types of assistance, from personal care and domestic help to accommodation in nursing homes and hostels. Your local Centre can also let you know which services are available in your area. All information is free of charge and provided in confidence.
Information is available in 16 community languages other than English and information is available for Indigenous and vision impaired clients.
How to contact my nearest Centre?
If you would like to visit a Commonwealth Carelink Centre, you can find the location details of your closest Centre by searching here.
Alternatively, you can call your nearest Centre using Freecall™ 1800 052 222*. Deaf, hearing impaired or speech impaired callers may call through the National Relay Service using their modem or TTY by dialling 1800 555 677 then asking for 1800 052 222. Speech impaired callers may also call through Speech-to-Speech Relay by dialling 1800 555 727 then asking for 1800 052 222.
If you need an interpreter to assist you to contact your nearest Centre, telephone the Translating and Interpreting Service on 13 14 50.
Other Useful Carer Links
Australia-Wide Carers Guide
Care Call Emergency Response Service
Do you or a loved one live alone?
Care Call are there to provide help whenever you need it, at any time of the day or night.
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Care Call Brochure (PDF) |
Phone us to arrange a free demonstration in your home with a trained Care Call professional.
Phone: 1300 130 100
For further information and email: please click Here
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