Eastern Sydney Division of General Practice      
 
   
 
 
 

HMR DMMR - Home Medicines Review

My name is Anita Schwartz and I am the Home Medicines Review Facilitator for ESDGP. Please ring Anita to arrange your next HMR on 9389 0874 or by email.

Below is a comprehensive overview on this subject.

Home Medicines Review (HMR)
Formerly known as Domiciliary Medication Management Review (DMMR)

My role is to support our GPs and pharmacists in all aspects of Home Medicines Review. Activities contributing to this support will include workshops and practice visits. I also hope to hear from you about any problem you may have concerning Home Medicines Review.

Local Pharmacies List

Many local pharmacies also offer the Home Medicines Review service. Please click here for the local list.
 
What is HMR?

The basics:

  • During ANY consultation, the GP refers a patient to a pharmacy for HMR
  • The patient is interviewed at home by a pharmacist
  • Based on this interview a report is issued to the GP
  • Item 900 Consultation: the GP and patient decide whether they wish to make any changes to the patient's regimen and agree on a medication management plan (HIC requirement)

The main objective of HMR is to improve a patient's understanding of their relationship to medication and thereby optimise benefits and health outcomes.

This can be achieved with a collaborative effort between GP and pharmacist to produce a holistic picture of the patient.

HMR is in no way intended to be a means by which a pharmacist "gains control" over the health management of a patient.

 

Important: HMR revolves around the patient
The GP must obtain patient consent to disclosure of information, to an interview at home (or other location) and choice of HMR Service Provider (community pharmacy).
Referrals inconsistent with the model may not pass any HIC audit.

 

Who is eligible to receive HMR?

* Patients living at home for who may be at risk of medication-related problems

* Available once in 12 months; or if there have been significant changes in their condition or regimen

Which pharmacy can I refer to?

The patient must choose a pharmacy or check the list (below) of pharmacies to show the patient.

Why is an HMR recommended?

HMR provides the means by which a GP can view a "patient-medication relationship" in a context outside that patient's visit to the surgery.

As with all relationships, many factors can have an effect. With patients and their medication, the range of issues may be easily identified such as:

  • Polypharmacy
  • Sub-therapeutic response
  • Major health crisis or recent hospitalisation

However, there are also issues that may not be considered such as:

  • Forgetfulness 
  • Unwillingness to tell the GP everything 
  • Lifestyle and psycho-social factors 
  • Something doesn't seem right, but you can't put your finger on it 
  • Confusion between generic and different trade names of medication

Real life examples:

* A patient may often forget to take their morning dose of oral hypoglycaemic medication and so took double the dose at night, but they were too embarrassed to tell their GP in case the GP became angry!

* A patient did not store their insulin in the fridge until after they'd opened it.

* A hypertensive patient always told their doctor they took their medication but never actually did because they were afraid of a particular side-effect.

* Many patients take OTC medication; does the GP always know?

* The reality is that HMR can uncover issues that may not be obvious. A key feature is that the pharmacist has an opportunity to discuss with the patient all aspects of the patient's medication regimen.

 
A Home Medicines Review is simple, can be highly informative and greatly effective.
 

Why should pharmacists be involved?

The pharmacist is the one who sees how often prescriptions are dispensed and which other pharmacies or medical practitioners are also seeing a particular patient.

Pharmacists are often the first port of call when a patient has a problem and doesn't want "to bother the busy doctor."

Utilize EPC

Use HMR as a component of Health Assessments or Care Plans; each item number is paid separately and you will receive a very comprehensive picture of the patient's condition.

How can I save time with the HMR process?

* If patient data is recorded in the computer, the referral process and medication management plan each take a few minutes at most

* Practice staff can help; talk to the patient; fill in the form; identify suitable patients etc.

 

Pharmacy List

Home Medicines Review Service Providers Check for your patient's preferred community pharmacy
 

The list below is updated periodically. To be listed here, the chemist must be from one of the following suburbs of Sydney.

Sydney City, Bellevue Hill, Bondi, Bondi Junction, Centennial Park, Chippendale, Darling Point, Darlinghurst, Double Bay, Dover Heights, Edgecliff, Elizabeth Bay, Kings Cross, North Bondi, Paddington, Potts Point, Queens Park, Rose Bay, Rushcutters Bay, Surry Hills, Tamarama, Vaucluse, Woollahra, Woolloomooloo.

If your patient's preferred pharmacy isn't listed or you require more information, please contact Anita.

 

Area Pharmacy Name Contact Phone Fax
Bellevue Hill Bellevue Hill Pharmacy Max Raphael 9387-7030 9387-7030
Bondi Arkles Pharmacy Betty Lee 9389-3118 9386-4578
Bondi Carricks Pharmacy Michelle Spiro, Vivien Wiener 9389-3668 9389-7202
Bondi Glenayr Pharmacy Judy Snow 9130-1328 9365-7650
Bondi Paul Fitzgerald Pharmacy Paul Fitzgerald 9130-5566 9365-5745
Bondi Pharmacy @ Bondi Jack Leigh, Colin Rubinstein 9130-4680 9130-7240
Bondi Jn Fullife Carousel Pharmacy Esther Helfgott 9389-6560 9389-6568
Bondi Jn Pulse Pharmacy David Kleindyk 9389-3227 9389-0511
Darlinghurst Serafim's Bourke St Pharmacy Nick Serafim 9360-4959 9361-3233
Darlinghurst Serafim's Oxford St Pharmacy Andrew Kyriakidos 9361-6335 9361-6335
Darlinghurst Sharpe's Pharmacy Lise Benjamin 9360-4446 9360-4603
Darlinghurst Bill Warner Chemist Bill Warner 9331-4766 9331-4766
East Sydney Oxford Pharmacy Assad Karem 9266-0970 9266-0979
Kings Cross Blakes Pharmacy Matthew Green 9358-6712 9358-3625
Kings Cross Hudspeth Pharmacy Barry Parsons, Harriet Luffman 9360-6135 9360-6135
North Bondi Basger's Pharmacy Ben Basger 9130-7515 9130-1353
Paddington Maddo the Paddo Chemist Peter Madden 9360-4566 9361-5211
Rose Bay Bill Graves Pharmacy Bill Graves 9371-4340 9371-5401
Rose Bay Clifton's Pharmacy Susan Nicolas 9371-7601 9371-5727
Rose Bay Gaslight Pharmacy Antonia Perros 9371-9414  
Surry Hills Surry Hills Pharmacy Tara Q.T. Ly 9319-7547 9319-7547
Sydney Castlereagh Pharmacy Mary Andrews 9261-3664 9261-3667
Sydney Centennial Plaza Pharmacy Mary Andrews 9281-9331 9211-9713
Sydney Central Plaza Pharmacy Tracy Cheung 9212-1817 9212-1817
Sydney City Pharmacy MLC Centre Michael Bates, Jenny Hardwidge 9233-1338 9233-1975
Sydney Dixon Pharmacy Catherine (on Tuesdays) 9283-0388 9283-6248
Sydney Grosvenor Pl Pharmacy Freda Potok, Elizabeth Lading 9252-4796 9252-4796
Sydney Haymarket Pharmacy Bernard Chan 9212-3608 9212-3608
Sydney Market City Pharmacy Avis, Elsa 9212-3722 9212-3723
Sydney Metcentre Soul Pattinson Pratibha Patel 9247-2045 9247-2045
Vaucluse Rose Bay North Pharmacy Bill Isbaih 9337-4749 9337-4749
Woollahra John Bell Pharmacy Russell Benda 9361-6419 9380-5380
Woollahra Solomon's Pharmacy Elizabeth Zyl 9363-1597 9362-9879
Woolloomooloo Woolloomooloo Pharmacy Joseph Hallit 9357-2710 9357-3516

 

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